Privacy Policy

Effective Date: November 24, 2025

Company: Neighbors & Lights LLC

1. Information We Collect

• Contact details (name, address, email, phone number).
• Property details and photos of the exterior for quoting and design.
• Payment-related information (processed through secure third-party providers).
• Technical data such as IP address, browser type, and basic usage data via cookies.

2. How We Use Your Information

• To provide quotes and proposals.
• To schedule and perform installations, removals, and service calls.
• To communicate with you about your project, reminders, and updates.
• To improve our Services, website, and customer experience.

3. Sharing of Information

We do not sell or rent your personal information. We may share limited data with:

• Payment processors to complete transactions.
• Service providers (e.g., software platforms) who assist in operations and are required to protect your information.
• Law enforcement or government agencies if required by law.

4. Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality and analyze basic traffic.
You can adjust your browser settings to refuse cookies, but some features of the site may not function properly.

5. Data Security

We take reasonable physical, technical, and administrative measures to protect your information from unauthorized access,
loss, or misuse. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as needed to provide Services, comply with legal obligations, resolve disputes,
and enforce agreements.

7. Your Rights

You may:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to our legal or contractual obligations.

8. Children’s Privacy

Our Services and website are not directed toward children under 13, and we do not knowingly collect personal information from them.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with a new effective date.

10. Contact Us

For questions about this Privacy Policy or your data, contact us at:
Email: Neighborsandlights@gmail.com
Phone: 479-231-6560